- Eligibility Requirement: By using our services to purchase women’s apparel (dresses, pants, shorts, short-sleeves, camisoles), you confirm you are at least 18 years old. Minors must have parental/guardian consent to use our platform and make purchases.
- Compliance with Laws: You agree to follow all local, national, and international laws governing online shopping, textile imports, and consumer transactions (e.g., UK Consumer Rights Act 2015, US Fair Credit Billing Act).
- Account Information Accuracy: When creating an account, provide accurate details (name, email, shipping address, phone number) to ensure proper order processing (e.g., delivering pants or dresses to the correct location). Update info promptly if changes occur.
- Account Security Responsibility: You are solely responsible for protecting your account credentials (password). Notify [email protected] immediately if you suspect unauthorized access (e.g., unrecognized orders for camisoles).
- Order Cart Non-Binding: Adding apparel to your cart (e.g., a floral dress, high-waisted shorts) does not form a binding order—it is a temporary holding space for selected items.
- Order Binding Confirmation: An order becomes legally binding only after you complete payment and receive our order confirmation email (sent within 24 hours), which includes your order number, item details, and total cost.
- Missing Confirmation Follow-Up: If you do not receive a confirmation email within 48 hours (check spam folder), contact [email protected] with your name, payment method, and order time to verify status.
- Order Rejection: Stock Shortages: We may reject orders if popular items (e.g., seasonal short-sleeves, limited-edition dresses) sell out faster than inventory updates.
- Order Rejection: Pricing Errors: Orders with incorrect pricing (e.g., a camisole listed at 5insteadof50 due to glitches) will be rejected, and you will be notified.
- Order Rejection: Suspected Fraud: We reject orders with invalid payment details, suspicious shipping addresses, or signs of fraud (e.g., multiple high-value pants orders to unconfirmed locations).
- Order Rejection: Terms Violations: Orders violating these Terms (e.g., purchasing personalized camisoles for resale without permission) may be rejected.
- Rejected Order Refunds: Rejected orders receive full refunds to the original payment method within 3 business days, with a reason provided via email.
- Accepted Payment Methods: We accept Visa, Mastercard, PayPal, and Alipay (for Asian customers) to accommodate global shoppers.
- Payment Obligation: By paying, you agree to cover the full checkout amount (apparel prices, shipping fees, applicable taxes). No hidden fees—all costs are disclosed upfront.
- Payment Security: Transactions use SSL encryption to protect payment details. We do not store full credit card info; PCI DSS-compliant processors handle payment data.
- Failed Payment Resolution: If payment fails (insufficient funds, bank decline), resolve the issue with your provider before reordering. We are not liable for delays from failed payments.
- Pricing Currency: Apparel prices are in USD unless stated (e.g., Hong Kong Dollars for local orders).
- Customer Responsibility for Duties: You are responsible for international shipping fees, customs duties, and import taxes. Check local customs offices for estimates (e.g., dress vs. shorts tax rates).
- Price Adjustment Rights: We may adjust prices (e.g., for demand-driven short-sleeves) without notice but honor checkout prices for confirmed orders.
- Additional Fee Disclosure: Surcharges (express shipping for remote regions, large order handling) are disclosed on the checkout page.
- Product Description Accuracy: We provide detailed info (fabric, care, size charts) for all apparel, but minor variations (color differences from screen, handmade details) may occur.
- Size Selection Responsibility: Use product size charts or contact [email protected] for fit advice. We do not refund sizing errors from incorrect selections.
- Governing Law & Disputes: These Terms follow Hong Kong law. Disputes are first resolved via negotiation; unresolved cases go to Hong Kong courts. Contact [email protected] for questions (responses within 2 business days).
